Delivery & Installation

All of our heavy duty diagnostics software is delivered digitally and installed remotely by our support team. There is no physical product to wait for.

How It Works

  1. Place your order
    After checkout, your order will be received by our team.
  2. We contact you
    You will receive instructions after purchase. If you have any difficulty, our team will reach out and guide you through the next step.
  3. Download AnyDesk
    To complete the installation, please download and install AnyDesk on the computer you want the software installed on.
    Download AnyDesk here
  4. Give access to our technician
    Once AnyDesk is open, provide the access details to our support team. This allows our technician to safely connect and complete the setup for you.
  5. We install the software
    Our technician will handle the installation, setup, and basic launch check so the software is ready to use.

Delivery Time

Installation is normally completed within 24 hours of purchase. In many cases, we can complete it much sooner depending on availability and customer response time.

What You Need

  • A Windows laptop or PC
  • A stable internet connection
  • AnyDesk installed
  • Temporary remote access for our technician

If you are unsure about anything, do not worry. Our team will guide you through the process step by step.